Privacy Policy

1. Introduction

Welcome to Mido-Silver. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [midosilver.com] (the “Site”) and use our services.

2. Information We Collect

2.1 Personal Information
We may collect personal information that you provide directly, including but not limited to:

  • Contact Information: Name, email address, phone number, and shipping address.
  • Payment Information: Credit card details and billing address.
  • Account Information: Username, password, and preferences.

2.2 Non-Personal Information
We may also collect non-personal information automatically, including:

  • Usage Data: Information about how you interact with the Site, such as IP address, browser type, and pages visited.
  • Cookies and Tracking Technologies: Data collected through cookies and similar technologies to enhance your browsing experience.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To Process Transactions: To handle orders, process payments, and manage shipments.
  • To Communicate: To send order confirmations, updates, promotional materials, and respond to your inquiries.
  • To Improve Our Services: To analyze usage data, enhance our Site, and develop new products and features.
  • To Ensure Security: To monitor and protect against fraudulent activities and ensure the security of our Site.

4. How We Share Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: With vendors and service providers who perform services on our behalf, such as payment processors, shipping carriers, and marketing partners.
  • Legal Requirements: If required by law or to respond to legal processes, enforce our Terms of Use, or protect the rights, property, or safety of Mido-Silver or others.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Your Choices

You have the following choices regarding your personal information:

  • Access and Update: You can review and update your account information by logging into your account.
  • Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions in those emails.
  • Cookies: You can manage cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of the Site.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children’s Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

9. International Transfers

Your information may be transferred to and processed in countries other than Egypt. By using the Site, you consent to the transfer of your information to such countries.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at contact@midosilver.com.