1. Introduction

Welcome to MS Jewellery, the luxury branch of Mido Silver.
Your privacy and trust mean everything to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (the “Site”) or use any of our services.

By accessing our Site, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

  • Contact Information: Name, phone number, email address, and shipping address

  • Payment Information: Debit/credit card details and billing address

  • Account Information: Username, password, saved preferences

2.2 Non-Personal Information

We may automatically collect non-personal data to help improve your experience, including:

  • Usage Data: IP address, browser type, device information, pages visited, time spent on the Site

  • Cookies & Tracking: Data collected through cookies and similar tracking technologies to personalize your experience and improve site functionality

3. How We Use Your Information

MS Jewellery uses your information to deliver a seamless and secure luxury shopping experience. This includes:

  • Order Processing: Managing orders, payments, shipping, and order updates

  • Customer Communication: Sending order confirmations, shipping notifications, customer support responses, and optional promotional messages

  • Service Improvement: Analyzing behavior and feedback to enhance our website, services, and product offerings

  • Security: Preventing fraud, protecting customer data, and maintaining a safe online environment

4. How We Share Your Information

We value your privacy and share your information only when necessary:

  • Service Providers: Trusted partners such as payment processors, delivery companies, IT services, and marketing platforms

  • Legal Compliance: When required to comply with laws, regulations, or legal requests

  • Business Transfers: If MS Jewellery undergoes a merger, acquisition, or asset transfer, your information may be included as part of that transaction

5. Your Choices & Rights

  • Access & Update: You can access or modify your account information at any time by logging into your account

  • Marketing Opt-Out: You may unsubscribe from promotional emails by following the link in any marketing message

  • Cookie Settings: You can control or disable cookies through your browser settings (note: disabling cookies may impact website performance)

6. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online system can guarantee 100% security. We continuously work to maintain and improve our safety practices.

7. Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders

  • Provide services

  • Meet legal obligations

  • Resolve disputes

  • Enforce our agreements

8. Children’s Privacy

Our Site is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If such data is discovered, we will promptly delete it.

9. International Transfers

Your data may be processed or stored in countries outside your residence.
By using our Site, you consent to these international data transfers.

10. Changes to This Privacy Policy

We may update this Policy periodically to reflect improvements in our services or changes in legal requirements.
Updates will be posted on this page with a revised effective date.
Continued use of the Site indicates acceptance of the updated policy.

11. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact us at:
📩 contact@msjewellery.com